Frequently Asked Questions

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Please call our reservations team on +351 282 788 720 who will be able to let you know if your selected property is available for your dates. We are happy to hold bookings for 24 hours while you arrange your travel arrangements. 30% payment of the balance and then the remaining amount 30 days before arrival.
We can process payments by most major credit cards either over the phone or through the internet, the process is simple and offers complete security.
We have been renting holiday properties since 1994 and any booking made with us is secure 100%.
Yes we work directly with a car rental company and can offer you great discount prices.
Yes we can arrange this for you directly at discount prices.
To give you a break from the normal housework all rentals include maid service that is in one week occupancy patterns of change towel after three days and two weeks to stay for a change of bedding and thorough cleaning, was completed after seven days, as well as a change of towels every three days.
We offer rental properties all year round and can accommodate you in winter with properties carefully selected properties that are best suited to the mild Algarve winter that have either central or underfloor heating and heated pools.
Our staff are available to assist with any problems you encounter during your stay. Our offices are open from 09.30 to 13.00 and 15.00 to 18.00 Monday to Friday. Outside of these hours we are contactable through our emergency mobile number.
As all of our properties are carefully furnished second homes of the owners we are duty bound to take a security deposit ranging from 300€ to 1000€. The security deposit is taken with credit card payment or a Paypal request. The security deposit is returned maximum 2 weeks after checkout if nothing is broken.


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